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Procedures for when moving house(搬家了時候的手續)

Non-Japanese residents living in Japan must register at a ward office. This is called resident registration. All medium and long term non-Japanese residents (i.e. those with a resident card) need to submit notification of their resident registration to the family registry division of the ward office of the ward in which they currently reside.Once you have submitted notification of your resident registration, the ward office will create a resident certificate containing such information as your address, name, date of birth, residency details, etc.

Last updated date:2020/6/1

Procedures for moving to Yokohama City from overseas (notification of moving in)

Notification period

Within 14 days of the day of moving in

Applicant

Self, head of household, a member of the same household, proxy (A letter of proxy is required in the case of a proxy.)

Counter

Family registry division of the ward office of the ward you have moved to

Things you need to submit with your notification

  • Resident card or Special Permanent Resident Card (In the event you are not issued with a resident card at the airport, please bring a passport stating that a resident card will be issued at a later date.)
  • Passport
  • If you are submitting notification of resident registration as a family of non-Japanese residents, a document confirming your family relationship (If this document is written in a foreign language, please include a translation of this document with the translator clearly identified.)
  • Letter of proxy (in the event a proxy is submitting notification on your behalf)

Procedures for moving to Yokohama City from another municipality (notification of moving in)

Notification period

Within 14 days of the day of moving in

Applicant

Self, head of household, a member of the same household, proxy (A letter of proxy is required in the case of a proxy.)

Counter

Family registry division of the ward office of the ward you have moved to

Things you need to submit with your notification

  • Resident card or Special Permanent Resident card
  • Individual Number card or Notification card
  • National Health Insurance card, certificate of infant medical care, Advanced Elderly Medical Service Card, Long-Term care Insurance card, pension book, etc. (in all cases, only those who have K24these documents)
  • Letter of proxy (in the event a proxy is submitting Notification on your behalf)

Procedures for moving from Yokohama City to another municipality (notification of moving out)

Notification period

Before you move or within 14 days from the day you moved

Applicant

Self, head of household, a member of the same household, proxy (A letter of proxy is required in the case of a proxy.)

Counter

Family registry division of the ward office of the ward you are moving out of

Things you need to submit with your notification

  • Resident card or Special Permanent Resident card
  • Individual Number card or Notification card
  • National Health Insurance card, certificate of infant medical care, Advanced Elderly Medical Service Card, Long-Term care Insurance card, pension book, etc. (in all cases, only those who have K24these documents)
  • Letter of proxy (in the event a proxy is submitting Notification on your behalf)

Procedures for moving within Yokohama City (notification of new address, notification of moving in from another ward)

Notification period

Within 14 days from the day you moved

Applicant

Self, head of household, a member of the same household, proxy (A letter of proxy is required in the case of a proxy.)

Counter

Family registry division of the ward office of the ward you have moved to

Things you need to submit with your notification

  • Resident card or Special Permanent Resident card
  • Individual Number card or Notification card
  • National Health Insurance card, certificate of infant medical care, Advanced Elderly Medical Service Card, Long-Term care Insurance card, pension book, etc. (in all cases, only those who have K24these documents)
  • Letter of proxy (in the event a proxy is submitting Notification on your behalf)

Notification of change of household (procedures for separating or joining households)

Notification period

Within 14 days from the day changes took place

Applicant

Self, head of household, a member of the same household, proxy (A letter of proxy is required in the case of a proxy.)

Counter

Family registry division of the ward office of your ward of residence

Things you need to submit with your notification

  • A document confirming the identity of the person coming to the counter (resident card, Special Permanent Resident Card, etc.)
  • Letter of proxy (in the event a proxy is submitting notification on your behalf)


List of family registry divisions in ward offices

List of family registry divisions in ward offices
Name of ward officeCounterTelFax
Family Registry Division, Aoba Ward Office[24] 2nd Floor, Aoba Ward Office045-978-2233045-978-2418
Family Registry Division, Asahi Ward Office[9] 1st Floor, Asahi Ward Office045-954-6034 045-955-4411
Family Registry Division, Izumi Ward Office[204] 2nd Floor, Izumi Ward Office045-800-2345 045-800-2508
Family Registry Division, Isogo Ward Office[3] 2nd Floor, Isogo Ward Office045-750-2345 045-750-2535
Family Registry Division, Kanagawa Ward Office[103] 1st Floor, Kanagawa Ward Office Annex045-411-7034045-324-3586
Family Registry Division, Kanazawa Ward Office[207] 2nd Floor, Kanazawa Ward Office045-788-7734045-701-5234
Family Registry Division, Konan Ward Office[21] 2nd Floor, Konan Ward Office045-847-8335 045-841-1281
Family Registry Division, Kohoku Ward Office[21] 2nd Floor, Kohoku Ward Office045-540-2254045-540-2260
Family Registry Division, Sakae Ward Office[14] 1st Floor, Sakae Ward Office Main Building045-894-8345045-894-3413
Family Registry Division, Seya Ward Office[25] 2nd Floor, Seya Ward Office045-367-5645045-362-1488
Family Registry Division, Tsuzuki Ward Office[12] 2nd Floor, Tsuzuki Ward Office 045-948-2255 045-948-2259
Family Registry Division, Tsurumi Ward Office[1] 2nd Floor, Tsurumi Ward Office045-510-1706 045-510-1893
Family Registry Division, Totsuka Ward Office[3] 2nd Floor, Totsuka Ward Office045-866-8335045-862-0657
Family Registry Division, Naka Ward Office[23] 2nd Floor, Naka Ward Office Main Building045-224-8295045-224-8289
Family Registry Division, Nishi Ward Office[3] 1st Floor, Nishi Ward Office045-320-8335045-324-3585
Family Registry Division, Hodogaya Ward Office[4] 1st Floor, Hodogaya Ward Office Main Building045-334-6234045-335-6781
Family Registry Division, Midori Ward Office[22] 2nd Floor, Midori Ward Office045-930-2250045-930-2255
Family Registry Division, Minami Ward Office[15] 2nd Floor, Minami Ward Office045-341-1118045-341-1123

Where to inquire
ContentContact details
About movingService Desk Division, Ward Support Departmenet, Civic Affairs Bureau (*Inquiries in Japanese only)
Tel: 045-671-2176
Fax: 045-664-5295
Email: [email protected]

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